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Use cases by industry

From retail and healthcare to finance and logistics, we build AI experiences that fit your business.

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Why businesses choose Converso

Our base AI Chat is designed to work out-of-the-box for most business needs—internal support, customer service, and more. For industry-specific use cases, we offer tailored solutions and custom integrations to meet unique workflows and compliance requirements.

Scale faster
Automate repetitive work and reduce time-to-resolution.
Human-friendly
Natural language that fits how your team and customers speak.
Secure
Role-based access and audit logs for compliance.
Flexible
Custom workflows and webhooks for your business logic.
Retail & E-commerce

Product Q&A, personalized recommendations, order tracking & returns automation.

  • Reduce cart abandonment with contextual prompts
  • Automated return authorizations & status updates
Professional Services

Intake, scope drafts, proposal generation, and scheduling.

  • Rich templates to accelerate proposals
  • Client intake bots that route qualified leads
Healthcare & Wellness

Appointment booking, patient onboarding, and staff knowledge support.

  • HIPAA-ready configurations (consult for specifics)
  • Automated reminders & pre-visit checklists
Education & Training

Student help, course recommendations, and campus services support.

  • 24×7 student FAQs & assignment guidance
  • Faculty knowledge assistant for administrative tasks
IT & SaaS

Document-driven answers, ticket automation, onboarding flows.

  • Auto-triage & creation of support tickets
  • Contextual code snippets / API help
Logistics & Manufacturing

Order status, supplier collaboration, SOP guidance.

  • On-demand SOP lookup & QA guidance
  • Real-time shipment inquiries and triggers
Finance & Banking

Product eligibility checks, transactions Q&A, policy guidance.

  • Secure workflows & audit trails
  • Self-serve product discovery
Travel & Hospitality

Booking help, itinerary management, guest services automation.

  • Concierge-style chat for upsells & service updates
  • Automated check-in and feedback collection

Have a unique business need?

Converso can be tailored to fit your specific workflows and industry requirements. Whether you're looking to enhance customer support, streamline internal communication, or build a fully custom AI chat experience—we're here to help..

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